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Digital user experience refers to the experience that users have whilst interacting with your organisation’s network and applications. It encompasses every touchpoint a user has with your organisation’s networks and applications.
In an ever-increasingly digital world, this connectivity to your network and applications hold a key importance in maintaining the productivity and reputation of your organisation. Ensuring consistent connectivity, fast application response, and predictable performance is essential to deliver the user experience expected and needed.
Disruptions, slow load times, or outages can very quickly erode trust and negatively impact both employee and customer satisfaction.
This is where utilising a digital experience monitoring (DEM) solution can help.
UXI is HPE Aruba Networking’s solution to ensuring a consistent, measured user experience. A DEM solution, it helps monitor and manage the digital user experience directly from the user’s perspective.
Providing your organisation’s IT teams with visibility into your network and applications from the user’s perspective, UXI acts as an always-on, 24/7 remote technician – performing synthetic tests to continuously assess network connectivity and business critical application performance across campus, branch, and remote environments.
Combining AI-powered analytics, cloud-based, simple to understand dashboards, sensors and agents, UXI proactively identifies issues across wired, wireless, WAN, and cloud/on prem applications, before they can impact the organisation. UXI is vendor agnostic, so will work with your existing network infrastructure, no matter what vendor you have deployed.
The proactive approach of UXI enables you to ensure that users enjoy seamless access to the digital tools they rely on. Maintain organisational reputation, drive productivity, and deliver the high standards of service expected in today’s digital landscape.
