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In today’s always-connected world, user experience is the network experience. IT teams need visibility into how real users experience applications, Wi-Fi, and connectivity.
This is where HPE Aruba Networking’s User Experience Insight (UXI) stands apart. By combining hardware sensors with lightweight software agents and mobile monitoring, UXI gives your organisation a true, outside-in view of digital experience – directly from the user’s device.
UXI agents for Windows and macOS act like silent remote technicians, running in the background with minimal impact on system resources.
Once installed and provisioned, these agents perform frequent, low-impact synthetic tests that simulate how users connect and access services, helping to uncover issues that infrastructure-only tools might miss – such as poor Wi-Fi quality when mobile in the office, intermittent authentication failures, or degraded SaaS performance.
This data is all fed into the UXI dashboard – where machine learning analytics correlate results and surface meaningful incidents, reducing alert noise and speeding up troubleshooting.
Modern work doesn’t stop at the laptop, and neither should your experience monitoring.
UXI extends digital experience monitoring to mobile and frontline devices, ensuring visibility out to wherever work happens. The UXI mobile agent for Android-based devices, including specialised hardware such as Zebra devices, enables organisations to understand user experience across Wi-Fi, roaming, and voice services.
This is particularly valuable in sectors such as retail, healthcare, manufacturing, and logistics, where mobile connectivity is mission critical. With UXI mobile agents, organisations can gain deep insights into:
With these valuable insights, IT teams can quickly identify coverage gaps, roaming issues, and performance degradation that directly affects frontline operations.
With UXI’s new Unmanaged Network feature, these agents installed on user devices, can give your IT teams visibility far beyond the corporate network edge.
Whether users are working from home, a coffee shop, in branch offices, or on the move, UXI validates their experience connecting to internal applications, SaaS platforms, and cloud services. A powerful tool for supporting hybrid work strategies, UXI will help your IT teams pinpoint exactly what the user is experiencing, wherever they are working from.
Raw data alone doesn’t solve problems – interpretation does. Using AI-powered analytics, UXI groups related issues into meaningful incidents, helping your IT teams quickly understand what’s happening, who’s affected, and how severe the impact is.
Instead of chasing multiple alerts, teams can priorities issues that directly impact business-critical services and users – with clear, actionable insights.
As digital user experience becomes the new SLA, tools like UXI are no longer optional. With agent-based and mobile monitoring, HPE Aruba Networking UXI provides the visibility IT teams need to understand, optimise, and protect user experience – everywhere work happens.
If your organisation is ready to move beyond traditional monitoring and truly see the network through your users’ eyes, UXI offers a clear, proven path forwards. Get in touch to find out more.
