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Leading tech adviser Gartner says that 30% of enterprises will automate more than half their network activities by 2026. That’s three times more than in 2023. Gartner goes on to claim that automation is now no longer an option, it’s imperative.
So what’s the big deal? Why are organisations of all shapes and sizes investing in products and solutions to the tune of $31bn this year, and estimated to reach $84bn by 2030?
There are plenty of answers. But here are three of the most compelling reasons why you might want to follow Gartner’s advice:
It’s well proven: automated network management optimises and improves operational performance. It does it by simplifying and standardising configurations, so projects and processes are implemented much faster and more easily and with fewer human errors. What better way to keep your organisation agile, ready to implement business change as it happens?
But that’s not all. Consistent, error-free network operations reduce the risk of business-damaging network outages, and make sure that service levels are predictable, reliable and measurable. Those are critical performance boosters today with networks often struggling to cope with rapidly rising data traffic.
Then there’s the potential for real business transformation now posed by AI driven network automation. Take Juniper Mist AI, for example. This AI-native, self-driving solution actually learns, adapts, and resolves network issues in real time before users even realise they exist. Unimaginable with earlier automation solutions.
Mist AI also provides real-time visibility into user experience across the entire network. So management can get insights into end user experience that will transform responsiveness and service delivery.
The Holy Grail for network management is surely ‘happy users’ – customers and employees whose lives are enhanced in different ways by how your network runs. Following that dream has never been simple, but with network device numbers expanding exponentially and service stability under constant threat it’s never been more challenging than today.
Retail is one industry where network automation makes a massive difference to customer experience. Numbers of customers and devices are almost impossible to predict for most outlets. Yet shoppers expect a reliable and fast Wi-Fi service when they visit. With AI-driven Mist platform, retail stores now have predictable, reliable, and measurable Wi-Fi. Visibility of customer behaviour also enables each store to meet user expectations for service levels.
Universities operate high density campus networks that face similarly demanding ‘customers’, both students and faculty. Users expect fast, reliable wireless service to study online and access academic resources. Juniper Mist has successfully onboarded thousands of BYOD student and faculty devices with excellent connectivity, increasing student engagement and well-being across campuses. Discover more from Juniper.
Seamless user experience is about more than connectivity of course. Mist AI also enables exceptional levels of latency, throughput, and connection stability across a network. Those are the right conditions for great user experience, particularly in high-demand environments where even small performance issues can seriously impact customer loyalty, and employee productivity and morale.
